Go lose the attitude, you’re working as RECEPTIONISTS. You are THE FACES of Fitness First Darlinghurst. As a RECEPTIONIST and the FACE OF the gym, your job is to be polite, friendly, and helpful to club patrons. Not sulky bitches.
Because you working at reception and you represent Fitness First as their employees, it might be a good idea to TRY AND LOOK A LITTLE MORE GROOMED than you both normally do. Case in point? Both of you have horribly frizzy hair, so either learn how to blow dry your hair properly or go buy a ghd. One of you (the one with the blonder hair) also sports acrylic nails with an awful airbrushed design… honestly. There is a nail salon beneath the gym, and they charge $25 for a manicure. They do a good job, so take some advice from me and go get your nails fixed quick smart.
The taller, sullen looking girl should probably go to David Jones and ask one of the make up counters for some advice on choosing the appropriate foundation for her skin tone. Orange, sweetheart, is this:
Not an appropriate choice. If you don’t know how to blend your foundation appropriately, add it onto your list of priorities of things to do, because the orange ain’t doing you any favours. If a trip to DJs is too difficult then maybe this will do.
Now I know I did mention your hair before but seriously, if you are going to get foils in your hair then you might want to look them a bit more than you do. Scraggly-looking foiled hair is hardly attractive, so go buy some treatment for coloured hair or try a headband.
When you are announcing things over the PA, not only should you consider your choice of words but maybe also try to pronounce them CLEARLY… a muffled and monotone voice is hardly professional and you sound really silly!
Last but not least, SMILE
It’s your job to look happy and cheerful. Even though you may not be deep down, just fake it… I’m sure it’s not too hard.